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Utilities

Meter-to-cash, run by agents.

26 AI use cases across the utility value chain, each ending in an SAP transaction on ECC or S/4HANA that a person approves.

Talk to an industry leadSuccess stories
What we hear

The work that eats the week.

We start where the time goes. These come up in nearly every first conversation.

  • Billing exceptions that pile up every cycle
  • Meter reads to validate at volume
  • Collections and payment arrangements handled by hand
  • Asset maintenance and field service data in separate systems
  • BW reporting that can’t keep up with the business
What we deploy

Built for utilities, on SAP.

Meter-to-cash agents

Reads validated, exceptions resolved and bills released, with a person approving each SAP transaction.

AI for utilities brief ↗

BW modernization

Simplified business warehousing for a leading utility provider, now on a path to Business Data Cloud.

Unify Data

Field service, connected

SAP Field Service Management integrated with SAP Analytics Cloud for one view of work and cost.

Integrate

S/4HANA for utilities

RISE or GROW plans that respect regulatory calendars and billing cycles.

Transform

Works on ECC today

Every use case ends in an SAP transaction on ECC or S/4HANA, so value doesn’t wait for the migration.

Activate AI

Adoption for customer service

WalkMe guidance for contact center and back-office teams on new processes.

Build & Adopt
26AI use cases across the utility value chain
1SAP transaction at the end of each, approved by a person
2SAP cores supported: ECC and S/4HANA
0use cases that wait for the migration
From the field

We don’t pitch AI. We deploy it.

Our utility agents run meter-to-cash end to end, and every use case ends in an SAP transaction that a person approves, on ECC or S/4HANA.

More success stories
Sierra cloud readiness apps help you know before you go, and help you know how to grow.
Ron CherminSenior Director, SAP Labs

The pillars behind this work

All industries

Activate AI

Joule, Joule Studio and SAP’s AI Foundation, plus Sierra agents that take the manual work out of procure-to-pay: more than 30 road-ready AI use cases across source-to-contract and procure-to-pay..

Explore Activate AI

Unify Data

SAP Business Data Cloud as the hub of enterprise intelligence: assess what you have, modernize BW, BOBJ and BPC, and turn Workday, ServiceNow and Salesforce data into governed data products..

Explore Unify Data

Integrate

SAP BTP, Integration Suite and APIs on an event-driven backbone, a nine-agent monitor that heals failed interfaces, and automated migration off SAP PI/PO and Dell Boomi..

Explore Integrate

Let’s win your race next.

Tell us what you’re trying to ship. We’ll reply within one business day with a focused plan, built on the SAP stack you already own.

Book a conversation sales@sierradigitalinc.com