Run & Optimize · Managed services

Keep SAP running, and getting better.

Application management and managed BTP, integration, data and AI services, with FinOps keeping cloud consumption tied to value. Agents watch the systems; people own the outcomes.

Managed services for the whole SAP estate

Application management

AMS with proactive support for performance and security, from Houston and our delivery centers in Coimbatore and Salem.

Managed BTP

Subaccounts, services, extensions and releases on SAP BTP kept healthy and current.

Managed integration

The nine-agent integration monitor on watch, with people taking every decision that changes production.

Managed data

Data products, pipelines and quality on Business Data Cloud, monitored for drift and freshness.

Managed AI

Deployed models and agents monitored for usage drift, data-quality drift and value against the original business case.

FinOps and infrastructure

Cloud, managed and enterprise infrastructure services, with consumption tracked against what it delivers.

The agents

Agents on watch

The integration monitor agents watch your landscape around the clock. People own every decision that changes production.

Observer agentWatches integration traffic around the clock.
Live
Classifier agentSorts each failure by type and urgency.
Live
RCA agentTraces root causes across systems.
Live
Fixer agentApplies tested fixes within the rules you set.
Live
3delivery centers: Houston, Coimbatore, Salem
24years of SAP consulting
150+active clients
1,000+SAP technologists
How we work

Four steps, no surprises.

Each step ends with something you can use, so you can stop, change course or speed up with the facts in hand.

Talk it through with us
01

Take over

A structured handover documents systems, runbooks and the open backlog.

02

Stabilize

Monitoring and the integration agents cut noise so real issues surface fast.

03

Improve

Recurring incidents become permanent fixes, and value is tracked release by release.

04

Optimize

FinOps and roadmap reviews keep consumption and capability moving in the same direction.

Proof

Heard from the people who run SAP.

Sierra has strong expertise in all of the SAP modules. They have strong project leadership skills and a very good long-term commitment.
Mohan DasappanRun Support Manager, Andeavor / Marathon

Questions, answered.

No. We take over SAP landscapes from other partners with a structured handover of systems, runbooks and the open backlog.
From Houston and our delivery centers in Coimbatore and Salem, India.
The integration monitor agents detect, classify and diagnose failures and apply tested fixes within agreed rules. People own every decision that changes production.

Let’s win your race next.

Tell us what you’re trying to ship. We’ll reply within one business day with a focused plan, built on the SAP stack you already own.