On-Demand SAP Support From Sierra
Companies that need to outsource some or all of their SAP enterprise application support can find a ready, able, flexible and certified partner in Sierra Digital. Through the SAP Application Management Services program (AMS), Sierra Digital offers a full range of IT and application management services tailored to meet your needs.
Accelerate Adoption of SAP Technology
SAP Application Management Services helps customers adopt and run the latest SAP technology with reduced complexity and costs. Sierra Digital's proactive application management services deliver focused business outcomes. We help the best run better on any deployment model, allowing you to:
- Run your solutions cost-effectively on any platform
- Drive continuous innovation for your solutions and processes
- Test and deploy the latest SAP innovations quickly
- Use integrated and optimized data for real-time insights
- Improve application security and minimize risk
The Sierra AMS Advantage
When choosing an AMS partner, there are several key considerations to take into account:
Certifications Mean Confidence
- We are 8A, GSA and MBE certified in 32 States
- SBA, SBA8(a), HUB, MWBE, and CMAS Certified
- SAP certified Global Support Center and Public Services Implementation Partner
- Qualtrics Certified Partner since May 2019
Value-Adds That Drive Savings of Cost & Time
Sierra Digital provides proprietary tools, templates, and accelerators that reduce the cost & time of application management and support. These value-adds are a byproduct of the work we do as a high-level innovation partner with SAP in multiple lines of business. We welcome the opportunity to leverage their advantage to you.
Flexible Plans & Pricing
Sierra Digital offers a range of plans and pricing models, including pay-as-you-go, capacity-based, hourly, and service-level agreements. Dedicated resources, on-demand, Help Desk, and a wide range of other managed service arrangements are also available.
SAP Best Practice-Based
Our 18+ years of experience with SAP gives you confidence to know that we apply SAP Best Practices at every turn. In the areas of functional, technical and basis of production support, the support and knowledge transfer we offer is best-in-class.
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Comprehensive Service Model
Our field-tested Service Model assures a comprehensive assessment of current state, application of SAP Best Practices, and a look ahead at future state requirements. In sum, Sierra Digital provides a 360-degree servicing of your application management support needs.
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"Never do anything yourself that you can hire someone else to do, especially if they can do it better."
William Bernbach
Further Reading
Gartner Peer Reviews
Check out online peer reviews from recent SAP AMS customers, including comments and star ratings on the program.
Automating Capital Project Set up
via pre-built BTP App
This client sought ways to eliminate cumbersome manual processes, and for its relevance in automation, the client turned to SAP Business Technology Platform. Experts in SAP BTP, Sierra Digital rapidly implemented a pre-built BTP app to help this client automate the set-up of capital projects, saving countless man hours.
Optimizing Plant Maintenance
using Gen AI Chatbots
This client works in a heavily regulated industry, and many of their work orders require specific certifications. By providing managers with AI-enhanced natural language insights on these requirements and the certifications held by members of their team, Sierra Digital streamlined plant maintenance.
Streamlining Owner Relations Portal
with a self-service portal
Client is a leading shale oil and gas producer, with more than 19,000 Royalty Owners. And with the Owner Relations Portal, a BTP-based solution from Sierra, those Owners can now manage their information from the comfort of a user-friendly portal.
Contact us today to learn how we can help you simplify, extend, and enhance the value of SAP to your intelligent enterprise.